Date: Fri, 23 Apr 93 18:27:34 PDT
From: smlieu (Sun Ming Lieu)
Message-Id: <9304240127.AA18234@cygnus.com>
To: eng-staff, admin
Subject: FAQ:  What is ICE
Reply-To: smlieu@cygnus.com
Organization: Cygnus Support, Mountain View CA; Phone +1 415 903 1400


ICE is Inside Cygnus Engineering, the monthly engineering
newsletter we send to our customers.  It's header says it
pretty clearly:

  Inside Cygnus Engineering (ICE) is published monthly for customers of
  Cygnus Support.  Our objective is to provide a relevant but informal
  summary of news and ongoing activities.  Please send all comments,
  suggestions, and subscription requests to engnews@cygnus.com.

ICE lives in /s1/cygnus/engineering/newsletter.

It started in January of 1992, and all back issues can be found
in ascii form in the file `yymm' where `yy' is year and `mm' is
month of publication.  If you are new to Cygnus, it can be
interesting reading.

Some other files of interest are:

  * policy - more details on ICE publication policy
  * template -  template for the issue
  * topics - current year topics
  * 92index - index of topics in 1992


How is it written?

Topics are accumulated in the topics file on a regular basis.

The goal is to get ICE published around the 18th of each month.
Around the 12th each month, Sun Ming sends out a request for
topics (and donations) for the issue of the month.

Within about a week, Sun Ming writes the first draft and sends
it out to mail alias eng-staff for review.  There is usually
a 2-3 day limit for suggestions.  After the deadline 1-2
editorial passes are made with the help of the Doc folks.
It is then sent out by email to those customers who have
email addresses.  Jeffrey makes a typeset hardcopy for
customers without email, and also for insertion into the
welcome package for new customers.